On this page you will find all legal documents that apply to the use of the Not Secondary website and the SaaS serviceTotal Benefits.

Transparency matters to us. That is why we make it clear which terms apply to the use of our services and how we handle data and privacy.

1. Terms and Conditions

TheTerms and Conditionsapply to all agreements between Not Secondary and customers who use the SaaS service Total Benefits.

These terms include provisions on, among other things:

• the use of the software
  
• licences and usage rights
  
• invoicing and payment
  
• liability
  
• intellectual property
  
• duration and termination of the agreement
  

📄 Terms and Conditions

2. SaaS Privacy Statement

TheSaaS Privacy Statementdescribes how Not Secondary handles personal data processed within the Total Benefits environment.

This includes information on:

• which data is processed
  
• the purposes for which this data is used
  
• how we protect personal data
  
• what rights users have under the GDPR
  

📄 SaaS Privacy Statement

3. Data Processing Agreement (DPA)

When customers process personal data within Total Benefits, Not Secondary acts as aprocessorwithin the meaning of the General Data Protection Regulation (GDPR).

The Data Processing Agreement includes provisions on, among other things:

• the role of the parties in data processing
  
• security measures
  
• sub-processors
  
• customer responsibilities
  
• use of anonymised data for product improvement
  

📄 Data Processing Agreement

4. Cookie Policy

Our website and SaaS environment may make use of cookies and similar technologies.

These are used for:

• the functioning of the website
  
• statistical analysis of website usage
  
• product analytics within the SaaS environment
  

The cookie policy describes which cookies are used and how you can manage them.

📄 Cookie Policy

5. User Agreement SaaS

TheUser Agreementdescribes the terms for individual users of Total Benefits.

This includes information on:

• how accounts are used
  
• user responsibilities
  
• secure use of the platform
  
• access management within organisations
  

📄 User Agreement

6. Data Retention Policy

TheData Retention Policydescribes how long data is retained within Total Benefits and when it is deleted.

This policy includes information on, among other things:

• retention periods for customer data
  
• log and system data
  
• product analytics and usage data
  
• deletion of data following termination of an agreement
  

📄 Data Retention Policy

7. Disclaimer

TheDisclaimercontains additional provisions regarding the use of the website and the SaaS service.

This includes, among other things, that:

• the software is intended as a tool for insight and analysis
  
• customers remain responsible for their own policy decisions
  
• Not Secondary is not liable for policy choices that customers make based on the software
  

📄 Disclaimer

Product Analytics and Usage Data

To continuously improve Total Benefits, we make use of product analytics.

This may involve analysing interactions within the platform, such as:

• clicks
  
• navigation
  
• page views
  
• use of features
  

These analyses help us to:

• improve the user experience
  
• detect technical issues more quickly
  
• develop new features more effectively
  

Where possible, input fields and sensitive information are automatically masked.

The SaaS service does not in principle contain personal data belonging to customers' employees. Within the system, data is primarily processed relating to users who have access to the platform.

The use of product analytics is solely aimed at product improvement and not for marketing purposes.

Contact

Do you have questions about these documents or about the processing of data within Total Benefits?

Please get in touch with us via:

📧weare@notsecondary.com